Question 1

What's included in managed hosting?

Accepted Answer

99.9% uptime, daily backups, SSL certificates, security monitoring, performance optimization, and priority support. Plans start at $79/month.

Question 2

How fast is your response time?

Accepted Answer

Critical issues within 15 minutes guaranteed. Standard requests same business day. We monitor all hosted sites 24/7.

Question 3

Do you only build websites, or do you maintain them too?

Accepted Answer

Both. We build custom websites and offer ongoing care plans that include security updates, content changes, performance monitoring, and monthly reporting.

Question 4

What technologies do you use?

Accepted Answer

We primarily build with React, Next.js, and modern frameworks. For e-commerce, we work with Shopify, WooCommerce, and custom solutions. All sites are mobile-first and optimized for performance.

Question 5

What happens if I need to switch providers?

Accepted Answer

You own 100% of your website, code, and content. We provide full documentation and use industry-standard tools. No lock-in, no hostage situations.

Question 6

What makes Minuswires different from other web agencies?

Accepted Answer

We handle everything under one roof: design, development, hosting, and ongoing support. Our founder's enterprise engineering background means your site is built for reliability, speed, and security from day one.

Question 7

Do you build websites for businesses outside NJ?

Accepted Answer

Absolutely. We're based in Sussex County, NJ but serve clients nationwide. All communication happens via video calls, email, and project management tools.

Question 8

What's the difference between your website packages?

Accepted Answer

Starter ($6,500) is perfect for new businesses: 5–7 pages, basic SEO. Growth ($12,500) includes advanced SEO, blog platform, lead magnets, and conversion optimization. Both are mobile-optimized and launch-ready in 4–8 weeks.

Question 9

Do I need ongoing website maintenance?

Accepted Answer

Highly recommended. For $200–$500/month we handle security updates, daily backups, uptime monitoring, SEO tracking, and optional blog content. Keeps your site fast, secure, and ranking.

Question 10

Can I bundle web development with hosting and care?

Accepted Answer

Yes! Many clients bundle web development with managed hosting and care plans. One team handles everything — design, development, hosting, and ongoing support. Contact us for bundle pricing.

Question 11

Do you build websites for healthcare practices?

Accepted Answer

Absolutely. We build HIPAA-aware websites for healthcare providers, including secure patient portals, appointment scheduling, and encrypted form submissions. Compliance is built into the architecture from day one.

Question 12

How do you keep websites secure?

Accepted Answer

SSL certificates, web application firewalls, daily malware scanning, automatic security patches, and DDoS protection. All included with our managed hosting plans.

Question 13

Can you build secure e-commerce sites?

Accepted Answer

Yes. All our e-commerce sites include PCI-compliant payment processing, encrypted customer data, secure checkout, and regular security audits.

Question 14

Do you handle backups?

Accepted Answer

Yes. All managed hosting plans include daily automated backups with offsite storage. We test restores regularly so your data is always recoverable.

Question 15

What makes custom development different from templates?

Accepted Answer

Templates are pre-built designs that limit functionality, SEO control, and scalability. Custom development by Minuswires means every line of code is written specifically for your business goals, with full control over performance, security, and future growth. Templates cost less upfront but often need to be rebuilt within 12-18 months.

Question 16

How do you ensure HIPAA compliance in web development?

Accepted Answer

Minuswires builds HIPAA-aware websites with encrypted form submissions, secure patient portals, access controls, audit logging, and BAA-ready hosting infrastructure. Our engineering background means compliance is built into the architecture from day one — not bolted on after.

Question 17

What's the typical timeline for custom app development?

Accepted Answer

Most custom web applications take 8-16 weeks from kickoff to launch. Standard business websites take 3-6 weeks. E-commerce platforms take 6-10 weeks. Minuswires provides a detailed project timeline during the discovery phase so you know exactly what to expect.

Question 18

How do you secure sensitive business data in the cloud?

Accepted Answer

Minuswires uses enterprise-grade security practices: encrypted data at rest and in transit, role-based access controls, automated backups with offsite storage, web application firewalls, DDoS protection, and regular security audits. All managed hosting includes 24/7 monitoring and automatic patching.

Question 19

What happens if our website goes down?

Accepted Answer

Minuswires monitors all hosted websites 24/7 with automated alerting. Critical issues trigger a 15-minute response guarantee. Our managed hosting includes automatic failover, daily backups, and disaster recovery procedures. In 18+ years, our average uptime is 99.9%.

Question 20

Do you work with businesses outside NJ and NYC?

Accepted Answer

Yes. While Minuswires is headquartered in Sparta, NJ and serves the greater NJ/NYC metro area, we work with clients nationwide. All communication happens via video calls, project management tools, and shared design collaboration platforms.

Question 21

How does your pricing work?

Accepted Answer

Fixed project pricing for web development (from $5,200). Monthly plans for hosting (from $79/mo) and care plans (from $200/mo). No hidden fees, no surprises.

Question 22

Do you require long-term contracts?

Accepted Answer

No. All services operate on flexible agreements. Stay because you love the results, not because you're locked in.

Everything You Need to Know About Minuswires

Web Development & Hosting

Web Development

Security & Compliance

Custom Development & Technology

Pricing & Contracts

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